Whatever the size of your business or the scale of your operations, the right monitoring software can make managing and maintaining mission-critical web apps a breeze.
If you have yet to implement this type of solution, here are just four of the game-changing features they facilitate to convince the unconverted.
If you follow web app monitoring best practices, then the biggest benefit will definitely be receiving alerts when incidents arise so that you can respond rapidly.
From performance problems to outright outages, alerts and notifications are essential not only for ensuring app availability, but also for streamlining the maintenance process. Rather than having to manually check to see how your app is faring, you can instead rely on the software to automate the pinpointing of problems and empower you to act swiftly.
Another facet of contemporary web app monitoring software is the opportunity to record and track performance data in a platform-specific way, rather than having all of this information arrive in one muddled lump.
It is safe to assume that web apps will be accessed and implemented across all sorts of browsers and OS ecosystems, which of course brings with it the likelihood of compatibility issues and bugs that are unique to a given software combo.
Your troubleshooting efforts will be simpler to implement if you have reporting data separated into individual platforms, and of course this is all part and parcel of what modern monitoring services bring to the table.
While the primary purpose of monitoring software is to help you manage, maintain and improve your web apps, there is also value to be gleaned from the diversity of the data collected.
You can extrapolate your own insights from the performance and usage figures, perhaps pointing you towards a new way to deploy your software resources, or allowing you to find solutions to as-yet unidentified issues.
For example, the data displayed by your monitoring package may reveal that your web app is being used by certain team members in a unique and unforeseen way. This could pave the way to broader implementation of an innovative approach, or encourage you to make policy changes to prevent unwanted usage.
Similarly if your web app is customer-facing, then there are a whole raft of breakthroughs that can be made if you only take the time to harness the vast volumes of monitoring data which will be at your disposal.
Last but not least, the security implications of monitoring tools must be factored into your decision-making.
The fact of the matter is that unless you are tracking app usage and performance over time, you will struggle to detect breaches and other issues of this nature.
The longer that exploitation of app vulnerabilities goes unnoticed, the greater the scale of the negative fallout when they are finally spotted.
Once again the software’s ability to automate alerts will ensure that the right team member is made aware of suspicious app behavior and unauthorized access incidents as soon as possible.
That is not to say that the software completely eliminates the need for IT staff vigilance, but rather that their jobs will involve less labor-intensive manual monitoring.
As such you can pitch monitoring tools as both beneficial to individuals as well as to the entire organization, and for small businesses this means making optimal use of your resources.