How to Provide Personal Information Safety to Your Customers

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August 19, 2020 Business

Cybertheft is on the rise. Thousands of reputable firms have fallen victims of the data breaches, and more are becoming vulnerable today. The increased data breach cases in businesses have made customers lose their trust in firms. According to a recent study, more than 68% of customers no longer trust their personal information with companies. And what happens when the clients don’t trust your data storage systems? They leave you for competitors, and your profitability falls dramatically. As an entrepreneur, you should provide maximum safety to your customers’ personal information. You should also be transparent and inform them of any actions you take that affect them. Here are other sure tips which you can observe to provide maximum personal safety information to your customers.

How to Provide Personal Information Safety to Your Customers

Enhance Transparency

The initial step is to strengthen the relationship between you and your customers. Otherwise, how will they believe you even if you invest in the most expensive data storage systems?

Develop a personal touch with your clients, inform them of the best strategies you have adopted, or plan to implement to enhance the safety of their information.

For transparency, you may consider using the sms phone verification service to alert your customers whenever they log into their accounts. The message will allow them to verify that they have indeed authorized the action taking place in their accounts.

You can also adopt other strategies that enhance transparency and data protection to your clients.

Use Password Protection

Protect all the sensitive files and programs which contain the customer information. Use the most robust passwords, which are hard to guess. The right passwords should include a combination of both alphabetical numbers, numerical and other digits.

Please note that the complex passwords are hard to remember, and you might need a password manager for easy remembrance. Even with the password manager, you should still change the passwords more every week, or every month, depending on the nature of your company. Do not disclose the passwords to anyone.

Limit Access to the Information

Not every employee in your organization has the right to access your client information. You cannot trust anyone, and your most loyal employees may also betray you and expose your clients’ information.

The only people who should access the customers’ data are those in the information technology department. Even so, there should be limits to who can oversee what goes in there.

When you limit access to the data storage systems, you will also reduce the possibility of making errors when managing the clients’ accounts.

Use Antivirus Software and Enable Your Firewalls

Computer worms and viruses can interfere with your customers’ information. Spyware, for instance, can track all the changes you make on the information and send the data to hackers and other cyber thieves.

The best way to protect your files is to use antivirus software. It scans the presence of computer viruses and offers maximum protection to any form of malware.

Firewall keeps off all unauthorized users who might attempt to use your network. If your firewall software is secure and reliable, you will reduce the vulnerability of your clients’ information.

Invest in Data Protection Technology

Do not stick to the same old technological methods of storing data. Everything is changing rapidly, and the old tricks may not work anymore.

Keep an eye on any new devices or systems which could be useful in your business. Also, update your antivirus software and other data protection tools that you use to protect the data. You can learn of the latest data practices through online forums, conferences, websites, or your peers.

Educate Your Employees

It would not be helpful to learn the best data protection techniques and leave your employees behind. Remember that they are part of your organization too, and the mistakes they make can impact you as well.

Outsource IT experts to train your employees regularly. A single training will not be enough, considering that most IT tools and equipment change often. Train them more often and carry out your tests to ensure that the employees understand the training.

Shred and Throw

Even with modern technology, old data storage methods are still valid. These include the use of papers, files, and so on. Those papers can quickly get into the wrong hands and expose your customer’s sensitive information. If you no longer need them, shred them well and throw them.

Your companies’ trash bin might be risky too, and that’s why you should hire professional paper shredders to dispose of your old papers completely.

You cannot compromise with your clients’ data when they have trusted you. You cannot trust your employees too, and that’s why you should adopt the best data security tactics. Follow the above tips, and learn the current data protection trends to enhance data security in your firm.