The Top 7 Reasons Why Businesses Today Are Switching to VoIP

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August 6, 2021 Business

In today’s world, changes in technology are witnessing exponential growth. Businesses have to keep up with these alterations, not only to keep up with the market but also to reap the numerous benefits from using new technologies. With more businesses adopting cloud technology every day, there has been an inclination towards changing telephone lines to voice over internet protocol or VoIP.

VoIP is a service that provides all the features of a regular phone as well as many others. It only requires a high-speed internet connection, and the rest is history. Many companies have benefited from using cloud-based services, due to their easy access, low cost, and many more advantages. There are many reasons why a lot of businesses are considering making the switch to VoIP, which we will discuss in this article.

1. Better Mobility

VoIP allows you to access your calls, messages, or voicemails remotely. Using the call forwarding feature is one of the major appeals of VoIP. No matter where you are, you can operate your business as long as you have a good internet connection. This helps many businesses stay connected especially with overseas branches or clients. You can take or make any calls from any location while appearing to be in your office. Many VoIP providers allow you to enable the service on your smartphone to use all the features without extra costs.

2. One App for Multiple Devices

You can download an app to enable VoIP on your smartphone, tablet, or desktop using only one account. Think about how much time you’ll save having all your data, phone calls, voicemails, and messages in one place and within reach. This feature comes in handy for business travelers who may have only one device on hand. There will be no more business interrupted or phone meetings rescheduled, as you can place or take calls from multiple devices at the same time.

3. Significant Cost Reduction

The cost of VoIP services is a lot less than the traditional phone lines. VoIP offers a big set of useful features that fall back to one service provider. There are plenty of offers that save money from VoIP providers that include unlimited local and long-distance calls. Every month you will receive a detailed bill with all the services used, which saves you the headache of wrong billing from the traditional phone company. International calls are the only exception as the cost may vary for each location, but they still cost a fraction of what you used to pay before. There will be no more operation costs because there’s no hardware to fix, which makes upgrades and extra features free of charge.

4. Different Call Features

With traditional phone services, you’d have to pay extra for every feature like voicemail, call waiting and forwarding, or caller ID. All these features are available by using a VoIP phone number in addition to many others that weren’t possible with the old phone lines. You can easily track and return people’s calls directly or even forward your voicemails in the form of audio files to your email. Features like auto attendants and call routing help transfer customers’ calls according to their type of inquiries and employee availability. You can choose a setting to block unwanted calls or prevent anonymous ones, which would save time and effort from screening them. Call recording, rating, screening, conferencing, and notifications are only some of the endless options you can have with a VoIP service.

5. Improved Productivity

When all the communication features you need are in one place, that would save your employees a lot of time and energy that can be channeled to doing more important aspects of their jobs. Some employees perform multiple tasks and have more than one phone and a few voicemail accounts, which would take forever to sort through them all. VoIP provides a good solution for increasing employees’ productivity by having one account that holds numerous messages from several locations from many people, whether offsite clients or colleagues in the office. There’s no longer a need to subscribe for a separate in-house line to communicate with different company units. VoIP allows employees to conduct video conferences with a screen-sharing feature, which improves onsite collaboration and enhances employees’ productivity.

6. Enhanced System Maintenance

VoIP is a virtual system operated by experienced engineers around the clock. You can upgrade to any new features and have any issues resolved at a much faster rate than with regular phone lines where hardware is involved. New system updates will be periodically available and uploaded to the cloud, which makes it easier to stay up to date at all times. This feature will save you the cost of hiring a full-time phone technician in your company. Your VoIP service provider can manage your system remotely and diagnose and fix any problems that may arise. All your data will be backed up and safely stored for easy system restoration in case of any malfunctions.

7. Uninterrupted Business

Having a phone line that operates via the internet gives you the advantage of being able to run your affairs from any place. Even if your company loses power, you will still be able to make your calls and attend your meetings because you won’t be depending on one source of communication. You can move your business out of the office and still be able to contact your clients anywhere with an internet connection. This major advantage provides the flexibility you need to make sure that your business is uninterrupted.

Many large companies have adopted VoIP for its tremendous benefits from cutting costs to communicating more efficiently. Some of the smaller companies are now starting to change their telephone line to VoIP as well. With many companies leaning towards switching completely to VoIP, the traditional telephone line will become obsolete in the upcoming years. The best thing about having internet service for a phone line is that there are many service providers and plenty of options to choose from. This creates competition among these companies which, ultimately, means better services for companies at lower costs.